I'm a Very Insightful Person, I'm here to share knowledge. If you want to extend the cable from your Virgin Media hub, you will find that SSL coax. Raised Rounded Profile. The master socket for the old telephone line has a faceplate which connects to the house sockets, and a backplate that has the old ‘BT’ type (old virgin media) line connected to it. I have received a new fibre phone adaptor, which it seems I have no choice in converting to, even though my experience of fibre phones at work is very poor. 132Mb average speed. I actually want to move it where I think the previous Virgin socket originally was - there's a plastic plate/cover on the wall, and this lines up with where the Virgin cable comes in from the exterior. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Before you move to our fibre landline service as part of this migration, we’ll let you know in writing around three months before the migration takes place in your area. Kind regards,Engineer simply switch out Virgin faceplates for Openreach and changed wires, leaving me without my still active Virgin phone line. 2. The second two black cables are from a satellite dish, used by. - 5109379My Virgin Media App. £ 9. 2. SpeedWow can’t wait to have a BQM looking like this. 95 – £ 59. the street is enabled for the service. A new secure password will be generated for you. When your number transfers, your BT socket will go dead. (138 Reviews) If you have a TiVo box in the living room and a TiVo Super Hub Broadband router in in an upstairs office then you will often need an extension cable to relocate these devices. Didn't have to pay Virgin to move my box to the other side of the room, I just ran the new cable under the edge of the carpet to the new location and connected it up. Virgin Media Help - Get help, tips an. No knowing the layout of you home doing this might be less obvious than the thick VM cable. Security. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. on 20-11-2022 17:38. This follows on from an appointment made for last week. Installing Virgin Media banda for the primary set . The existing cables will be screw-on (11 mm spanner or pliers required). As mentioned by Adduxi, the moving of your wall socket, does come at a one-time cost of £25, which is applied to the next bill after the visit. Your telephone will plug into the TEL 1 socket on the back of the modem, as Virgin's phone service is digital & uses a separate IP tunnel from the modem back to the exchange. I can drill holes in the walls without having to even ask permission, redecorate as I like, it's basically my own place except I need to get approval (which is granted by default) for things like installing a shower since that required electrical work. 4 2 Within 2 minutes press theSocket. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. A single cable modem can also be added to the same wiring backbone in your house. When you see the ‘starting up’ screen, you can pull the tab out of the remote. Get up and running with Quickstart Got a problem with delivery? Virgin Media engineer installation If you're having your services installed by one our engineers, you'll be able to. Cable installation. • Take the red-banded end of the isolator cable and push it. A master socket is the main socket for the phone line in your home, not an extension socket. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. They will run the cable underground. The coaxial cable goes into the internet box, and the other part of the cable is plugged into a Virgin Media socket which seems to be for unusual Ethernet cables (this is the socket:. You can only drive the sockets around the house from either the new Virgin media CV21 connection from the modem, OR from the old line. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Options. The main handset that you have would need to be plugged into the hub and any other handset could be plugged into an extension, you wouldn't need another adaptor to do this. If you want VM to move the termination box: Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. I have been searching for a simple answer to the question, "can you use true VoIP phones on the Virgin Media VoIP (CV21) service?"I have 2 £100+ phones which I purchased about 2 years ago when I. I recently got Virgin broadband installed. Options. 1 ACCEPTED SOLUTION. Maybe now when I’m first on someone in cod and shoot I will actually get a kill instead of them magically turning around and killing me first in a split secondHi john, Thank you for the reply. Follow these steps to install your virgin Media Broadband, TV and Phone service. cancel. ) 1. Browse Virgin Media Virgin. . I can’t take it off by myself so I called 0800 953 9500. You’ll need to contact your provider and let them know about the switch if you have any of these to make sure they’re compatible with a fibre service. 24-03-2021 05:06 PM. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. If you are using a PC/Laptop then you can just click on the little at the top right-hand side of the page to access your inbox. You would then unscrew the cable from the back of your v+ box, connect that to the "in" of item 1, then connect the lead from the modem to the "out" of item 1, and use item 2 to connect your v+ to the. Or you may be quicker than average! You won’t be involved the whole time. Broadband. If you look into the back of your Hub, you'll see a port. It needs a VM technician to do the work - only they have the correct approved cables and ability to check the power levels etc. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. Alternatively you could keep your filtered face plate on your master socket and instead of connecting into terminals 2,3 & 5 for your telephone extension. If you already have an existing line, an engineer shouldn’t be required, it should just need to be switched back on. Encantador Posts: 678 Forumite. However, if you are leaving Virgin Media and desperate to get out of your contract early, BT will credit your new account with up to £300 if Virgin charges you termination fees. Pack our kit. DTully. At the moment this is just an enquiry as to how the procedure would be set in motion, and then how the equipment would be set up. There is nothing about a Virgin phone line that makes it impossible. Fibre Broadband. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. Hey @KingsHeath thanks for reaching out to us 👋 and a warm welcome to the Virgin Media forums. 1. The wall socket is - 5109379A second telephone is plugged into a wall socket downstairs with the Virgin number. Account - Mobile. I hav. A cable of 10m from the current location would probably need the technician to set it up again from the cabinet as the signal,levels will change. We. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Click & Collect. 5Gbps speed LAN (Ethernet) port. Book your move Once you know you can use our services at your new address, get in touch to book your move. Hi, I've received an SMS message saying I will be switched to the fibre phone on the 11th May and I would be sent an adapter to connect to my hub. You may need to use the. All you need to do is contact Virgin Media and explain what the issue is. You’ll need to give Virgin Media at least 30 days’ notice you want to leave, even if you’re out of contract. correctly to the Virgin Media wall socket, please follow these instructions to get set up. Very Insightful Person. Save £105. Buy Multimedia Sockets at Screwfix. Turn on your TV and get connected. - 5250024• Connect the ends of the 1. Switching broadband provider is as easy as 1, 2, 3…. 1. . The engineer might have been thinking of powerline networking adapters? It’s recommended that these are plugged directly into a wall socket rather than an extension lead, but plugging the actual VM router into an extension lead is fine. It is a RJ11 connector on the TEL1 phone socket on the hub. Browse Virgin Media Virgin Media Community. Surrey. Which is almost amusing because the lack of help there is usually the reason for going to Trustpilot in the first place! Solved: So I’ve been a BT customer for many years. Browse Virgin Media Virgin Media Community. Both Sky and Virgin Media will be reluctant to let you go. We're here to help. Back a step. 5m isolator cable with which black band to the socket marked ‘Wall’ on the connector cables. • Turn on your TV, then using your TV remote, press the Input, AV or Source button. VM BB TV Landline. My dad bought the 1gbps package and arranged the delivery for - 5273209. If you have one of their recent "superhub" models, it has four ethernet sockets on the back. Your connection box is usually put in the living room on the wall. i. It might be possible to use an outdoor route for any new phone cable to avoid wiring inside. Broadband ISP Virgin Media UK (VMO2) has today followed yesterday’s information leak by officially unveiling their new Hub 5 router, which features faster wireless network speeds via Wi-Fi 6 (802. As @newapollo has advised we can certainly assist with getting this socket moved for a £25 call out charge. If the VM hub and your PC are in different rooms, you would need to get a wi-fi adapter for the PC and connect wirelessly. I'm in a 1930s semi and there is a grey Telecom branded box on my neighbours bay window, which is connected to a cable running. Alternatively you could keep your filtered face plate on your master socket and instead of connecting into terminals 2,3 & 5 for your telephone extension. Stay safe online. Any extension that you create after the main socket is your responsibility. A single cable modem can also be added to the same wiring backbone in your house. The Ethernet cable/socket can likely be used for the internet connection from the TV box to the router - for ‘control signals’ and TV on Demand, TV apps etc. No internet, unfortunately. Location. We would like to show you a description here but the site won’t allow us. Hi, I've been trying and failing to book an engineer to come out and move the master socket from my living room and into my office at home. Or wait here a day or two for a VM Mod to pick this up. Sometimes there is no wall box, just a trailing cable. Have you thought about taking cable from brown box outside and run it round outside of house to where you want it. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. You arnt getting any Internet to the switch. Virgin Media Wall Sockets: Do You Need One? The answer is yes unless your service comes from another connecting point in your building, or from an outdoor. It might be possible to use an outdoor route for any new phone cable to avoid wiring inside. The new cables from your Quick Start kit will be push fit. 1. . The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. It’s a leasehold converted flat in the loft flat (I. It is likely to need a technician callout, as wiring needs to be changed in the communal coms cupboard. The other is marked TV, & this is used for TV & Broadband. Switched. Options. Step 2: Order your TalkTalk Broadband service. Hello, You can either buy a longer cable (with the same connectors, I think they are F Connectors) and connect your cable box directly to the NTL/Telewest/Virgin Media socket or outlet. You’ll have to pay the fees first and will then need to send a copy of your final Virgin Media bill along with your proof of payment to Sky in order to claim your £100 credit. The Openreach sockets do not work for Virgin Media. The answer is yes. If you link up the hub's phone socket to your existing telephone wall sockets, then disconnecting the old incoming phone cable from the street is advised to prevent the new phone line from the hub being fed back out into. I don't quite understand this, as according to Ofcom, it can be done via the "cease and re-provide. Very poor advice. I therefore need to get the virgin internet from the front room to the offic. If they do come on, then again its a white cable/plug in issue. We only have the Open reach Master socket 5C. We need to remove the box inside aswell to decorate. I checked the website and was -. Measuring a compact 230x153x55mm and weighing 1. I would need a technician to sort that out, please As for getting connected to VM home/my VM, I cannot connect to any VM page, only to this forum, I have. House move is a shambles in QuickStart, set up and connections Wednesday; Virgin media wall socket for broadband is not what js shown on the installation guide in QuickStart, set up and connections Wednesday; I need a Virgin Media Broadband Socket installed in QuickStart, set up and connections WednesdayFollow these simple installation steps for your Virgin Media home phone set up. Here are some answers to help you get connected: Request a wall socket installation: As mentioned earlier, you can contact Virgin Media customer service and request an engineer install a wall socket. Does your wall socket look different? Your wall socket may have adenine mate attached into it. You would need to work out the exact details with the VM tech doing the work as a lot will depend on your existing hub/phone socket locations and where your existing cable runs are. Don’t plug the power cable into a plug socket yet. All the cabling is the property of Virgin Media and must not be touched. In any case your contract prohibits you moving it yourself. Always assuming the cable will reach to the BT junction box of course. 0 Kudos. Fibre phone Adaptor - different rooms. I don't have a virgin media wall socket and this is stressing me out. So, you should mention those devices to your provider and check if these need to be replaced or reconfigured to continue working. Can I move my Fibre router? No unfortunately moving the ONT and its delicate fibre cabling is likely to cause damage to the equipment or fibre strands, and can stop your broadband service from working. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. - 5266634. However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). Hey thanks for reaching out to us and a warm welcome to the Virgin Media forums. But I have no Virgin Media Wall socket in my house. It’s important you talk to your provider about how the service will work for you. Pay £75-£99 for Virgin Media to do it. The RJ11 sockets will be redundant. Networking and WiFi. My house currently has Virgin Media and I would like to move to now (need a monthly contract and now is way cheaper). The problem is the Hub is in my Study and the - 4964746. Virgin Media Movers Team. You'll just have to unscrew the terimator cap on the one labelled 'TV' and should be able to plug in your Virgin Media equipment and be up and running in no time. Get virgin engineer to move the wall socket. Or if the other end of the white cable is in a more useful. The steps that the Virgin. I have had - 5266681. . Solved: We have the quickstart pack but sadly cannot get broadband set up and working. We have a virgin media wall socket with an ethernet - 4353656. ) Some advice- New customer signing up before moving into new home. I have the most. Your service provider is. The Stream remote. nothing to do with the outside boxs. To progress with your broadband switch from Virgin Media to TalkTalk, go to TalkTalk’s website to order your new TalkTalk broadband service. Feed this disconnected extension wire into the VM socket and. Regards, Steven_L. I was told that the new property had virgin media services until January 2021 so I wouldn't need an engineer. The cable could be hidden within, or behind, furniture. Firmly push the end of the cables into the sockets. Adduxi. It should be free of charge. on 22-03-2023 11:44. 0 or Hub 3. Push it firmly on. We've just extended the house to the side and back and are finding that the wifi doesn't quite reach the far corner of the new build (where I like to sit), so. on 12-10-2022 15:38. The video points out how there are sometimes six connectors on an extension socket, but only numbers 2,3 and 5 are used. @adelphiaUK wrote:. the street is enabled for the service. Just hook up an adaptor to your Virgin Media Hub to help you get a better WiFi signal in any room with a working socket. Got my virgin media self install kit but I don't have a virgin socket. Thank you for your post. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. . VM want £99 to move it. the box should be inside your house. Your telephone service from any of the UK Service Providers, other than Virgin. You can discuss the preferred layout with the VM technician. I don`t suppose the cable that goes into my TV box can be used, using a splitter maybe so the one cable goes into the SH and the TV box?? Thanks. No, what you need to do is switch the extension wiring from the BT socket to the VM one. With a pack of TA717 TP plugs, to a SG105S 5-port switch on the business end going into a Series X, Smart tv and tv box I’m maxing out at around 190mbs p/s download on the Series X. When I ordered my broadband package I was offered a QuickStart setup, but it turns out we don't have the right Virgin media socket in the house. Don't touch it. ) Get Wall Box moved to under the stairs (not sure if the cable that runs from outside to the current box is modern / works | but that's for the engineer) 2. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Virgin Media;. Calling a virgin landline - Ringtone had changed. How can I upgrade the wall socket, cables and even the splitter I have connected to the tivo box and the modem. To move your number, you will need: The name of your old home phone provider; The Universal Account Number (UAN) from the previous provider - see the table below for help on this. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Your service provider will be able to move the master phone socket for you and will share the price with you to move the socket within 2 days of the order being placed. Luckily for me I had a power socket right next to the area where I needed the cable to come in and it is also at the back of my. You can test they’re secure by checking they don. Hi, Currently, we have our Virgin Media wall socket in the hallway which doesn’t work as we have a TiVo box. I live in a council house too but at least in scotland council leases are basically really favourable to the tenant. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. Step 2: Order your Sky Broadband service. Transfer your home phone number to virgin media ireland technical information support our network build on site bringing new development connecting hub 3 extensions community 4797660 how connect old bt master nte5 avforums wiring a ethernet practical beginners guide tv v6 4k set top box review what hi fi line dead but internet still works or drops. Don’t forget to give your Pod up to 24 hours to settle in whenever you do move it to a new location. It will look something like this. No, any cables within the house can be touched as much as the householder wants to touch them. 1 ACCEPTED SOLUTION. My home phone system has several Virgin Media sockets around the house which are fed directly from a cable coming from the outside box. So, in the lounge connect a cable to the socket and the hub and 360 box to that cable via the splitter, and connect the box to the hub with an Ethernet cable. Hey laurafawcett88, Welcome to the community and thanks for taking the time to post here on the forums. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. I had virgin media at my old property and booked a home move two weeks ago to my new property on the 17th. Will an engineer have to come out to fit a Virgin Media socket? Answered! Go to Answer. What type of cable does Virgin Media use? SSL Coax. That is the way I want it to stay. VM is doing this area-by-area. Any other way is going to cause you a load of hassle. Looking to move over to BT from Virgin cable (broadband and TV), and looking for some advice on what's required. Hi. We've had Virgin since we moved in 10 years ago, so have never had a 'normal' line. Alternatively, you’ll get a Hub 4 if you sign up to Gig1 fibre broadband. Don’t plug the power cable into a plug socket yet. Tudor. If you need to change or cancel your appointment you can also do this online or via the MyVM app by 4pm the day before the appointment. Most Virgin Media customers will receive a Hub 3 router. Which was great as that is in a better location than my master Socket was. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. Router Plugin Port. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Ultrafast Broadband. I also have this other dual cable going to the Smart Hub. It is possible to re-enable the existing sockets with this CV21 upgrade. cable from wall. Hi I have the same query, I need an engineer to move our 2 virgin media entry points please - 5109379 - 2. Background I moved in around 3 weeks ago. 2. 5m/4. Cable TV & Virgin Media TV Boxes & Services . Even sitting in the room above the router, the WiFi was dreadful. You should call 150 from a Virgin landline or mobile, or 0345. Step 3: Plug in your Virgin Media Hub on the go-live date. For more information please visit:issue looks like either the white cable isn't clicked in properly at 1 end, or the socket itself on the switch is faulty. Really important:. (knowledge is power) Sun 05-Jan-14 12:53:34. I can only find the TV socket. Find out about charges that you may incur as a Virgin Media customer outside of the standard subscription to your package/services. Connect the end of the 1. #VirginMedia #VirginMediaQuickStart #V. For more information please visit:If it does come on, it would probably mean the right and other sockets are faulty, if it doesn't then a cable or issue elsewhere. This seemed to be standard procedure for any phone fault reported. An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. Moving the cable , disconnecting the box , then reconnecting is very easy. Lets us know how the appointment goes. The plan is for it to be switched off at the end of 2025 and for all landline services to be offered digitally. What type of cable does Virgin Media use? SSL Coax. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. Schneider Electric Lisse Deco 1-Gang Duplex Multimedia Socket Polished Chrome with White Inserts (715FF) compare. The wall socket is - 5109379 - 2. On top of that, Virgin Media also offers a self-install option. VM BB TV Landline. 4. Need wall socket moved in QuickStart, set up and connections Wednesday; Home router in Networking and WiFi 3 weeks ago; Move wall socket box in QuickStart, set up and connections 4 weeks ago; Internet keeps disconnecting, please help. The wi-fi performance of VM's hub's, however, is generally rated as poor on here no matter where it is located. No doubt I'll be corrected if wrong, but I think it's about a fiver extra for "multi-room". Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. Re: Using existing Bt sockets with virgin. Posts: 166. |. Here you’ll find all the help you need for Virgin Media related problems and issues. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. If you can get Quickstart, you can choose one of two delivery options. I will send you a PM to confirm your details so this can. Your number will transfer to the Virgin socket. I don't work for Virgin Media. Sky will credit your account with up to £100 if Virgin charges you termination fees. Sorry to hear you. 1. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. If you wish to go ahead and get this booked I will be more than happy to help further or you can call us on either 150 from a Virgin Landline or Mobile or 0345 454 1111. Following the installation and verification of its functionality, you can browse the web or. on 17-03-2023 15:45. The SSID must be password protected. Country. Like the TV cable we have too. Solved: We have the quickstart pack but sadly cannot get broadband set. If you don't have the cabling then call the pre-installs team on 0800 052 1734. nothing to do with the outside boxs. You may still need to pay an activation fee, but some deals will offer activation for free. See this. Check your DMs btw. in Networking and WiFi 16-10-2023; Add VM socket to new home in QuickStart, set up and. The virgin fellow who organised the move a few weeks ago assured me that the address already had virgin media installed, as of three months ago. There should be a wall mounted box somewhere inside that has an F socket on it. You can just disconnect the flylead from the isolator tho as it has a barrel on it. The top “capped” one is marked FM & has been disused since cable went digital. Re: Move socket. I have had a Virgin media landline since 1998, with two sockets installed by Virgin media for connected phones in different rooms. A master socket is the main socket for the phone line in your home, not an extension socket. 0 Kudos Reply. Note that if you’re dealing with a Virgin Media master socket, you may well find a block of four connectors, with numbers alongside from 1 to 6. We've had Virgin since we moved in 10 years ago, so have never had a 'normal' line. Hi, We had a perfectly functioning landline which had been there since we moved in, it’s a Virgin Media one and was just a regular telephone socket on the wall with a wire going outside to the sealed plastic VM box. Phone calls are just routed from the superhub's phone socket to the telephone exchange via a dedicated frequency on the RFoG or HFC coaxial cable connection (depending on your location). Or the virgin cable that comes into ur property at the moment pull out and. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Installing and configuring your kitSolved: Previously, I had BT connection so I need a wall socket. on 04-12-2022 14:39. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. Turn on and start the hub. When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. In any case your contract prohibits you moving it yourself. I wondered if I could ask the community some advice. They will respond here in a few days. See the section. No Virgin media wall socket. . WPA3 encryption) and a 2. Connecting your V6 or TiVo box to your Virgin Media Hub is a piece of cake. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Answered! Go to Answer. We would like to show you a description here but the site won’t allow us. Plus, again optionally, a cable will be run to a phone socket for the phone service. Hi there @aw2387743, thanks for reaching out to us and a warm welcome to the Virgin Media forums. Hi all, I have gone from having my landline to the ground floor to now having it plugged into the VM modem in the attic, this of course is causing connectivity issue due to the distance between the second and ground floor. We have recently returned to virgin media after leaving but I'm worried that the socket may not be safe. Connect the Hub’s power cable with the blue tab. Hi Stephen, There would be a £25 non fault call out charge (it used to be £99) to do the work you require. 8 March 2011 at 8:29AM. We can certainly get a move of the. Thank you for your help. Replacing Virgin Media Wall socket with one that is integraged into the wall in QuickStart, set up and connections Thursday; Add VM socket to new home in QuickStart, set up and connections a week ago; Two virgin media wall sockets, only one required in QuickStart, set up and connections 3 weeks ago; Moving a socket in Networking and. Is it possible to upgrade TV package in a new contract in Virgin TV 360 2 hours ago; Returning KIT - pack not arriving despite multiple asks in Virgin TV V6 yesterday; Need To Extend Cable - can I please Make An Appointment in Virgin TV 360 Saturday; Moving cable connection to a different wall in Virgin Media: TiVo® service 3. You’ll have to pay the fees first and will then need to send a copy of your final Virgin Media bill along with your proof of payment to Sky in order to claim your £100 credit. The PC had no signal. second Booster and move it to where you need it in your home and connect it to another. 14,065. To progress with your broadband switch from Virgin Media to Sky, go to Sky’s website to order your new Sky broadband service. on 17-12-2022 10:39. The Passphrases of the SSIDs must match.